This self-study course is for volunteer Guides. It aims to refresh and reinforce learning following the training you attended at your organisation. The material has been designed for you to work through in your own time and at your own speed.
• Working within the boundaries of the role
• Good Practice: Safeguarding and GDPR
• Opportunities and differences: working 1:1 and in a group
• Working face-to-face and remotely: how does it differ?
• The working relationship: power dynamics and interpreters
• Trauma informed support and self-care
• Feel more confident in your role and responsibilities
• Work safely and within the boundaries of your role
• Think about challenging scenarios and how you might respond
• Think proactively about the impact of working with clients living with trauma and self-care